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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Aug 18, 2008

The return policy is a joke because they wanted to charge me a 15% restocking fee for something that was not even opened or used, they requested an unreasonable return time of 10 days, and in addition, I would have to pay my own insured shipping to get it back to them.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Aug 17, 2008

The LCD display that I bought has a pixel problem. The customer support person was knowledgeable and helped as much as they could. I was told that the manufacturers warranty didn't cover the problem. If I had bought this at a local store I could have brought it back and gotten another one without a problem. There is only one pixel that has a problem... More
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 14, 2008

Customer service was very helpful
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Aug 06, 2008

The shipping box for this Sony receiver had been previously opened and I was concerned about the contents. It allowed product to shift around and I decided to open and test product before I called to complain. It appears that the receiver is OK but the box should not have been opened before shipping.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Aug 05, 2008

Great place to buy Apple products!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 04, 2008

fast delivery
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Aug 03, 2008

I am very satisfied with the service received from PC Connection. My purchase arrived much sooner than expected.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Aug 02, 2008

Your site is not user friendly. I have purchased items on-line from dozens of vendors and they have never had a problem verifying my credit card info. Reviewing your site shows me that you have several windows that request poor or incomplete information for a small portion of your customers. But not to worry. Wal-Mart accepts my card and I can shop there... More
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 01, 2008

very good, as usual - it's my new PC connection!
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 30, 2008

One of the reasons I picked PC connection was that they were based in NH and that ground shipping to me in Vermont should be overnight or two days at most. Only after receiving notice of shipping did I learn it was coming from Ohio. Then I noticed that even though it was shipped from the DHL dist center on a Friday it never left that center until Monday... More
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