I am very happy with my purchases with QVC.COM. I use both the online and telephone ordering. I order from QVC a lot and will continue to order from QVC. I have not been disappointed by any of my purchases in the last 6 years. I am a very haapy satisfied customer.
I bought th feather bed with cover. When I went to zipper the cover shut the zipper pull came all the way off the zipper so now I can't take the cover off to wash it. The only way I can replace the cover is to sent the bed back or reorder another cover. I don't want to send the bed back because there is nothing wrong with the bed just the cover. If anything... More
The online chat with a representative usually takes forever. Have no idea if they are assisting other customers at same time, but they shouldn't be. It may be a better use of their time, but it certainly isn't a better use of mine... The Customer!
Products although ordered at same time were received almost a week apart. The book was received last and would think it would be delivered first. Perhaps I am wrong, but it normally is received first.
I have been a faithful customer for many years now. I stay that way because of the quality of the service. The products;the delivery and return never a hassle; the quality is wonderful and where there are issues; never one when you exchange or request refund.System is super easy to use, which makes shopping at QVC a pleasurable addiction.