pcRUSH.com Report Card & Customer Reviews

Ratings Report Card*

pcRUSH.com pcRUSH.com

Rated by
10,000 customers
since1999
  • Overall Rating: 8.7Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.6Customer Support

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Detailed Customer RatingsStore InformationRatings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 94% 91%
Neutral — — 1%
Negative — 6% 8%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 09, 2008

Very satisfied with the printer. I have some issues that I hope can be resolved on-line through hp. Not printing entire page, I get an error message.
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0 out of 0 people found this review helpful.

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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 05, 2008

I was disappointed that the shipping details only said "ground". I did not know what carrier would be delivering. Since I do not have U.S. Postal Service delivery available at my home, this inability to details was a bit frustrating for me.
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0 out of 0 people found this review helpful.

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 05, 2008

Purchase price was great...just one thing "The packing was not the best" On delivery box was torn and items where shaking a bit, I hope all is well. The inner foam was broken on one side!
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Sep 29, 2008

I would say that you must improve the knowledge of your customer representative. One of them put me on hold for 7 minutes and then dropped te line as he did not know the answer of my simple queation
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Sep 28, 2008

The Owners Manual was missing from package. I have contacted the manufacturer for a hard copy.
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0 out of 0 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 22, 2008

Your site is very user friendly that was the best thing i liked about you guys.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 14, 2008

none
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1 out of 1 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 06, 2008

Great company.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 05, 2008

My unit had already been Registered with Garmin in talking with Alfrado in customer service he had tech support contact me and told me what to do following their direction I was able to get my problem resolved with Garmin, and now my unit is registered.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 03, 2008

Not that I wanted to return the product, but when I received the product, there was no information in the package about how to return the product if I had wanted to.
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