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Full Review for eBorb

Ratings Key:

= Outstanding

= Good

= Satisfactory

= Poor

Would shop here again
Overall rating
Ease of finding what you are looking for
Selection of products
Clarity of product information
Prices relative to other online merchants
Overall look and design of site
Shipping charges

Variety of shipping options
Charges stated clearly before order submission
Availability of product you wanted
Order tracking
On-time delivery
Product met expectations
Customer support

by Online Shopper, Sep 06, 2008

The only issue I have is with the amount of time it took before my order was shipped. Once it was shipped it was easily tracked and on-time.

Store Response

At the time this order was placed with us, it was communicated to the customer that it could possibly take up to 72 hours ship. The reason for this is because of orders that were coming in from 2 trade shows and it put us behind a few days.Normally, we try and ship EVERY shipment within 24 hours of receiving the order. 24-48 hours is what is communicated on our web site. If it will take longer than 72 hours to ship which is rare in our case, the customer is imediately notified.Please Note: Saturday and Sundays do not count as business days. The reason for this is because UPS does not operate on the week-ends.

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