circuitcity.com Report Card & Customer Reviews

Ratings Report Card*

circuitcity.com circuitcity.com

Rated by
1,000,000 customers
since2000
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.5Customer Support

Customer Certified

Detailed Customer RatingsStore InformationRatings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 88% 91% 91%
Neutral 4% 3% 3%
Negative 8% 6% 6%
Write a Review
*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Nov 30, 2008

Circuit City kept their word about delivery and prices as stated online. When I arrived to pick up my product, it was ready. CC is conveniently locately near my house. Every and any time I enter to shop, staff greet me with a smile. They are very friendly, professional, courteous and always willing to asssit me . I enjoy shopping there.
Would you like to respond?
If you are the store being reviewed, you mayrespond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
See all ratings

by Online Shopper, Nov 30, 2008

Hate mail in rebates. You miss one step and don't get the rebate it is like false advertising, why can't the price be adjusted at purchase time. I thin k the stire wants manay people to forget ot miss that step so that they can kep the customers money.
Would you like to respond?
If you are the store being reviewed, you mayrespond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Nov 30, 2008

very disappointed with the delivery time.all items were in stock,but only 1 arrived on time.the other 2 were about 10 days later...need to do better job of shipping all items together...
Would you like to respond?
If you are the store being reviewed, you mayrespond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Nov 30, 2008

Great shopping experience.
Would you like to respond?
If you are the store being reviewed, you mayrespond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Nov 30, 2008

I was very excited to receive all of my items very quickly. I love shopping online - you don't have to leave home, you can shop for bargains and the best prices, and I was able to find certain video games on circuitcity.com that I was having trouble finding in stores.
Would you like to respond?
If you are the store being reviewed, you mayrespond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Nov 30, 2008

I purchased the product for my daughter and she was very pleased with it. She does not live with me, therefore I am not the one using it.
Would you like to respond?
If you are the store being reviewed, you mayrespond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Nov 30, 2008

Circuit City sent me an email that my order was cancelled with no explanitation. I then ordered a better item from Sam's Clud at as good of price. Circuit City called me several days later trying to get me to order a different item from them, I declined and ended my buisness with them.
Would you like to respond?
If you are the store being reviewed, you mayrespond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 1.0 Customer Support
See all ratings

by Online Shopper, Nov 30, 2008

SEE MY LAST COMMENT...
Would you like to respond?
If you are the store being reviewed, you mayrespond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Nov 30, 2008

I called in and spoke with a CS guy who was very helpful and very quick in cancelling my order, he said that it would take a while for the money to show back up on my card, and it hasn't yet but I trust that it will. The only reason I cancelled my order is because I had the chance to get to the store and figured I'd save myself that shipping fee. Circuit...More
Would you like to respond?
If you are the store being reviewed, you mayrespond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 3.0 Customer Support
See all ratings

by Online Shopper, Nov 30, 2008

If you say that an item is available on line and I contact the store and someone tells me they have it, then it should be available. I was given the excuse that since one price is available on line and in the store that many items are actually not available. Since I misplaced my camera's interface cord I really needed a reader. It was even suggested...More
Would you like to respond?
If you are the store being reviewed, you mayrespond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

  1   2   3   4   5    …  
Shop for in  
HomeClothesHome & GardenComputersJewelryToysElectronicsSportsAll Departments
About eShup .comPrivacy PolicyUser Agreement
eShup Sitemap  | eShup Top Searches Get the latest with RSS