Speedo USA: Official Store Report Card & Customer Reviews

Ratings Report Card*

Speedo USA: Official Store Speedo USA: Official Store

Rated by
5,000 customers
since2006
  • Overall Rating: 8.3Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.4On Time Delivery
  • Customer Support: 8.2Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 93% 85% 87%
Neutral 7% 8% 5%
Negative — 7% 8%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 18, 2008

Everything about the order was excellent. Only a tiny mark off of perfect due to some questions on swim suit sizing. All in all, your website is very good, the service is good, and the product is just right.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Nov 18, 2008

The suit took 10 days to arrive. I assume that it was primarily a UPS problem as it apparently was shipped in a timely manner.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Nov 17, 2008

the order came much faster than i expected and i cant wait to order again!!!!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 17, 2008

I WAS DOUBLE BILLED & ENDED UP COSTING ME 176 DOLLARS IN SERVICE CHARGES. I ONLY ORDERED 1 SUIT & YOU GUYS BILLED ME 2 TIMES
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 17, 2008

Would like to see the Speedo Solar 1" suit in other colors. IT is a great suit.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 06, 2008

I was able to get this swimsuit much cheaper than other websites I visited.Thanks.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Nov 04, 2008

I received a duplicate order. However, this occurred due no confirmation message on the order and inadvertently duplicating the order. I did return the duplicate order, but have not received confirmation of the return or credit to my credit card.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 01, 2008

The products are of good quality, but over priced.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 29, 2008

Of 2 items ordered, one was the wrong size (it was in a box marked the right size)
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, Oct 29, 2008

sent a response to your email please check.
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