Sierra Trading Post Report Card & Customer Reviews

Ratings Report Card*

Sierra Trading Post Sierra Trading Post

Rated by
700,000 customers
since 2001
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 9.1Customer Support
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 80% 92% 92%
Neutral 3% 2% 4%
Negative 17% 6% 4%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 19, 2008

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0 out of 0 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 18, 2008

I am very happy with Sierra Trader
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 17, 2008

Very pleased with product and service!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 17, 2008

you get accurate product descriptions, great prices, best warranty on the web, fast shipping, get to find out WY weather when you talk to the always courteous support people.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Aug 16, 2008

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0 out of 0 people found this review helpful.

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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 16, 2008

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 16, 2008

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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Aug 15, 2008

A 25% promotional code was not honored so I ordered with a 20% promotional code and asked to be refunded the difference. It took several emails and in the end I was given 5% off the 20% off price, which is not the same as 25% off the price in the first place. The difference was only about $1 in the company's favor, but it irritated me not to have it... More
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 15, 2008

I love my timbuk2 bag!! My bag was shipped quickly and was able to track my bag via their website so I could anticipate my delivery!! Kudos to them!!!
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Aug 15, 2008

The product was not a new complete bath as advertised. Nowhere on your site did it say that parts usually included in that company's bath would not be included in my purchase! Your packaging was terrible. The box came torn open. I have written to this company and hope that they will supply the missing pieces ASAP.
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