ShopNBC Report Card & Customer Reviews

Ratings Report Card*

ShopNBC ShopNBC

Rated by
275,000 customers
since 2002
  • Overall Rating: 8.3Overall Rating
  • Would Shop Here Again: 8.5Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.5Customer Support

Customer Certified
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 84% 82% 85%
Neutral 4% 5% 4%
Negative 12% 13% 11%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by ChristyD, Jun 29, 2008

BEWARE OF SHIPPING CHARGES: What a difference two days made. On June 25 I order a $19.99 watch with a rather high S&H of $9.99. Well, on June 27 that fee dropped to a more reasonable $4.99. I asked customer service to refund that $5.00 difference and they said they could not. Another time I bought 3 makeup compacts and was charged full S&H for each... More
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by shell, Jun 12, 2008

I am a loyal shopper of 6 years. I placed an order today at work, because the items I wanted were disappearing quickly,and I did not want to miss particular pieces. I received a free shipping coupon for clearance items in my bill,but did not have it with me at work. I used the automated system and it never extended the prompt to enter a code,so I called... More
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