Full Review for NorthernTool.com

Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor

Would shop here again: 1.0 Would shop here again
Overall rating: 5.0 Overall rating
Ease of finding what you are looking for: 0 Ease of finding what you are looking for
Selection of products: 0 Selection of products
Clarity of product information: 0 Clarity of product information
Prices relative to other online merchants: 10.0 Prices relative to other online merchants
Overall look and design of site: 0 Overall look and design of site
Shipping charges: 7.0 Shipping charges

Variety of shipping options: 8.0 Variety of shipping options
Charges stated clearly before order submission: 10.0 Charges stated clearly before order submission
Availability of product you wanted: 10.0 Availability of product you wanted
Order tracking: 10.0 Order tracking
On-time delivery: 10.0 On-time delivery
Product met expectations: 3.0 Product met expectations
Customer support: 10.0 Customer support

by Online Shopper, Aug 19, 2008

The picture of the dog bed we purchased was misleading in showing a lrg dog on the bed which made the bed look bigger than it actually is. After receiving the bed and looking again at the measurements stated on the website it was correct but again, it definetly wasn't as big as the picture makes it look. I should have read the measuremnts prior to purchase.

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