Dockers Report Card & Customer Reviews

Ratings Report Card*

Dockers Dockers

Rated by
5,000 customers
since2006
  • Overall Rating: 8.4Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 8.5Customer Support

Customer Certified

Detailed Customer RatingsStore InformationRatings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 78% 85% 86%
Neutral — 4% 5%
Negative 22% 11% 9%
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*Ratings are for the past 90 days only.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 30, 2008

Fantastic - first time I was able to get a pair of Dockers Clasic Fit Pants size 31/29! No stores ever have that combination of waste and inseam.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 24, 2008

My husband said didn't like and so I sent back with tracking information and #
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 20, 2008

We were trying to find Dockers twill jeans style #20638-4123 in a 34-29 or #40534-3825 in cream. We haven't been able to find them in stores nor on line. If we can get these we would appreciate knowing about it.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 18, 2008

the tracking info told me my item had been delievered when in fact it had not. it had been delivered to the post office but not to the shipping address. i recieved it the day after it said it arrived
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 18, 2008

I did return a few things but haven't had any good or bad experiences yet.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 17, 2008

This survey is a pain.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 14, 2008

Very happy with Dockers website purchase. Would use again.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 14, 2008

I would like to know the weight of the fabric when I order next time.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 13, 2008

November 13, 2008 7:52 AM Arrival EATONTON,GA
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 13, 2008

Delivery by US Postal Service was not good: The delivery was thrown on my driveway and was run over by a car: fortunately nothing was damaged
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