Full Review for BuyAndWalk.com
Ratings Key:
= Outstanding
= Good
= Satisfactory
= Poor
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by Online Shopper, Jul 09, 2008
The actual color of the product I ordered was completely different than what was shown on your website. Perhaps, the color should have been noted in words. It appeared to be a royal blue on the website; however, when I got the product they were a navy color. I would've returned them but I did not have time to shop for a replacement pair.
Store Response
Dear Customer,My name is Carlos Federico Muņoa Gimenez, I am part of the Marketing Staff for Buyandwalk.com. As I believe every suggestion, comment, complaint from our customer is a must see for us to improve, I would like to thank you in advance. Regarding your problem I am deeply sorry for what happends. I am personally taking this issue in my own hands now to deliver the best and most accurate description for our items since the Buyandwalk team is seeking to improve its images and also we are updating our descriptions, if you find something else wrong please don´t hesitate to send us an email at cs[at]buyandwalk.com or please contact us through our toll free number 1.888 462 2892.Thanks and sorry for the inconvenience.Carlos Federico Muņoa Gimenez
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