Full Review for BobWards.com

Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor

Would shop here again: 4.0 Would shop here again
Overall rating: 7.0 Overall rating
Ease of finding what you are looking for: 0 Ease of finding what you are looking for
Selection of products: 0 Selection of products
Clarity of product information: 0 Clarity of product information
Prices relative to other online merchants: 10.0 Prices relative to other online merchants
Overall look and design of site: 0 Overall look and design of site
Shipping charges: 10.0 Shipping charges

Variety of shipping options: 10.0 Variety of shipping options
Charges stated clearly before order submission: 10.0 Charges stated clearly before order submission
Availability of product you wanted: 9.0 Availability of product you wanted
Order tracking: 10.0 Order tracking
On-time delivery: 10.0 On-time delivery
Product met expectations: 10.0 Product met expectations
Customer support: 10.0 Customer support

by Online Shopper, Jun 25, 2008

I was happy with everything except nothing fit like I expected, but when i returned the items to ups I had to pay almost 9 dollars to send them back. I couldnt exchange them because they didnt have a bigger size online. I dont believe I should be or been penalized to ship the products back and im sure its gonna take a couple weeks for a refund.

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