Blair.com Report Card & Customer Reviews

Ratings Report Card*

Blair.com Blair.com

Rated by
300,000 customers
since 2001
  • Overall Rating: 8.3Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 8.5On Time Delivery
  • Customer Support: 8.6Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 86% 86% 85%
Neutral 7% 5% 5%
Negative 7% 9% 10%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jul 21, 2008

My order was not processed because there was an address issue. They did not call me (even though they had my phone number) and did not e-mail me (even though they had my e-mail address). They sent me a USPS (snail mail) letter advising that I needed to contact them!!! I called them immediately, but this set back my delivery by ten (10) days!!! Customer... More
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Jul 21, 2008

I ordered 2 embroidered twinsetsand when ordering,said items available then received e-mail one set canceled and when I received the other one it was a substitute.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 21, 2008

so far I have found everything to be satisfactory
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jul 21, 2008

i was delighted with the pantset and the price was phenominally low.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 20, 2008

Satisfied with product but it was too small.....
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 20, 2008

I am well satisfied with the bowls, cooking ware and bedspread. They are all just what I wanted.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 20, 2008

I have been a Blair customer for many years and love these lounge dresses. I finally threw my last one away in June as it was frayed and full of holes after many years of frequent wear. I am SO happy they had them avaiable this late in the season. I love both my new dresses. The fit is superb and they look lovely.We moved from Colorado to Texas, and... More
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jul 20, 2008

I returned one item that actually was mismarked for pattern or the wrong garment was inserted into the plastic bag. Anyway, the pattern that came was not what I ordered, but the tag on the package said the correct pattern.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 20, 2008

I felt the delivery was extremely slow. The item I purchased was at a very good price.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 20, 2008

I love shopping with Blair. Their products are affordable and I love their products.
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