Full Review for Best Buy®

Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor

Would shop here again: 10.0 Would shop here again
Overall rating: 8.0 Overall rating
Ease of finding what you are looking for: 7.0 Ease of finding what you are looking for
Selection of products: 7.0 Selection of products
Clarity of product information: 6.0 Clarity of product information
Prices relative to other online merchants: 7.0 Prices relative to other online merchants
Overall look and design of site: 7.0 Overall look and design of site
Shipping charges: 0.0 Shipping charges

Variety of shipping options: 0.0 Variety of shipping options
Charges stated clearly before order submission: 0.0 Charges stated clearly before order submission
Availability of product you wanted: 0.0 Availability of product you wanted
Order tracking: 0.0 Order tracking
On-time delivery: 0.0 On-time delivery
Product met expectations: 0.0 Product met expectations
Customer support: 0.0 Customer support

by Online Shopper, Oct 12, 2008

The only thing i would comment on was their was little help on the floor to help me answer my question it was in the afternoon around 2pm i had to hunt down someone from a diffrent department to help me.....big retail should never fall in to the hole like kmart...we all know how bad they are with customer service..but overall it was good and yes i plan on shopping their in the furture.

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