Full Review for Best Buy®

Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor

Would shop here again: 10.0 Would shop here again
Overall rating: 9.0 Overall rating
Ease of finding what you are looking for: 9.0 Ease of finding what you are looking for
Selection of products: 9.0 Selection of products
Clarity of product information: 9.0 Clarity of product information
Prices relative to other online merchants: 9.0 Prices relative to other online merchants
Overall look and design of site: 9.0 Overall look and design of site
Shipping charges: 0.0 Shipping charges

Variety of shipping options: 0.0 Variety of shipping options
Charges stated clearly before order submission: 9.0 Charges stated clearly before order submission
Availability of product you wanted: 9.0 Availability of product you wanted
Order tracking: 0.0 Order tracking
On-time delivery: 0.0 On-time delivery
Product met expectations: 9.0 Product met expectations
Customer support: 9.0 Customer support

by Online Shopper, Oct 12, 2008

Oneof my shopping visits, I was disappointed because I wasn't able to find an item from the sale paper. When I got to the register, the cashier asked if I had found everything OK. When I said that I was disappointed at not finding the item, she picked up the phone, had the item located and brought up to the register. I was a most happy camper !!!

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