Ratings Key:= Outstanding
= Good
= Satisfactory
= Poor
Would shop here again Overall rating Ease of finding what you are looking for Selection of products Clarity of product information Prices relative to other online merchants Overall look and design of site Shipping charges
Variety of shipping options Charges stated clearly before order submission Availability of product you wanted Order tracking On-time delivery Product met expectations Customer support
by Online Shopper, Sep 29, 2008
When I first called bestbuy, I was able to talk directly to a person. When I tried to get an order fixed, I had to wait until the regular office was open which meant I had to make a long distance phone call. That cost me extra on this order.
= Outstanding
= Good
= Satisfactory
= Poor
Would shop here again
Ease of finding what you are looking for
Selection of products
Order tracking
Customer support