Full Review for AbsoluteHome
Ratings Key:
= Outstanding
= Good
= Satisfactory
= Poor
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by Online Shopper, Aug 28, 2008
You guys are busting my chops to fill out this evaluation and yet I still have not received the main item I purchased. Here is the run down of the goof ups so far. First, I ordered a medicine cabinet and selected the chrome lens caps. Then I was told my order would be shipped and I waited and waited. Then 1 brass lens cap came! The next day 4 chrome lens caps came (yeah!). Then when I called to report that the problem with lens caps was resolved and found out that my order was complete! So, at that point I being charged approx. $390 for 4 chrome lens caps and 1 brass lens cap. So, the customer service rep had to reorder my medicine cabinet. I hope I get it cause it is a discontinued item and I already roughed out my studs for it based on its dimensions. I feel the issue will be resolved but it has not gone smoothly.
Store Response
Thank you for providing feed back on your experience shopping with Absolutehome.com. Our goal is to satisfy every customer no matter what it takes. I see that your shopping experience did not meet your full expectations and I would like to discuss whatever issues you had further.Please contact me directlyRegardsTiffany SquireCustomer Service SupervisorHome Decor Products Inc.T: 732-593-3623E: Tasquire@hdpi.com
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