QualityMatters.com Report Card & Customer Reviews

Ratings Report Card*

QualityMatters.com QualityMatters.com

Rated by
1,000 customers
since 2004
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.7Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 92% 94%
Neutral — — 1%
Negative — 8% 5%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 01, 2008

Great equipment at a great price. thanks.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 23, 2008

The order was place without problems. The item that I purchased was there quicker than I expected.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 19, 2008

The humidifier I ordered is hard to get the water well out. I needed to resort to spraying WD40 on the rails.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Sep 16, 2008

Fantastic transaction!!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 13, 2008

Great product!
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Sep 11, 2008

I have two orders in process. If this is for the Dishwasher from Danby then I am 100% Satisfied. If this is for the Relax-2 Scooter from Global Power Sports then I am unhappy as it came damaged
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QualityMatters.com has posted a response to this review. Read full review
Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Sep 10, 2008

This dehumidifier is supposed to be able to drain through a hose into a drain or, in my case, a sump pump well. I'm not so sure, yet. I followed the directions for switching the drain from tank to hose, but it appears it leaks. I am trying it again.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 06, 2008

Received the shipment on time. Still putting together..so don't know yet on the overall quality of the product until completed. But the price was a great price compared to others! The delivery information stated yellow freight but it did not have a hyperlink to track the yellow freight so that was a little confusing until I sent and email and then received... More
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 05, 2008

All items have arrived, but we've not yet built the shed, so I cannot comment on the quality of product until this is done.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 01, 2008

Fast delivery. No complaints about the service. The unit had a heater that wasn't mentioned in the specs. I could have saved some money and bought one without a heater if I'd known.
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