KBtoys.com Report Card & Customer Reviews

Ratings Report Card*

KBtoys.com KBtoys.com

Rated by
425,000 customers
since 1999

  • Overall Rating: 8.5Overall Rating
  • Would Shop Here Again: 8.3Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.4Customer Support

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Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 89% 87% 87%
Neutral 2% 5% 4%
Negative 9% 8% 9%
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 19, 2008

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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 18, 2008

I was surprised when I found the same toy at Target.com for 5.00 cheaper. I would think that KB toys would have been closer to that price. Disappointing!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 18, 2008

i was very satisfied on how fast the product got here
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Aug 17, 2008

I only received half of the items I ordered and those were later than promised. The other two had to be cancelled by KBToys because of some manufacturer shortage. I knew the items I ordered were not in stock at the time but all four were promised at the same time and it did not happen. My 4 year old son was also very disappointed.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Aug 17, 2008

We ordered a 'Guitar Hero' guitar. The box it came in was the shape of a guitar, but the sticker on the outside said Walmart.com & the contents inside were an XBox 360 game and banner. Our 10 year old son won this gift card in the Just4Kids sweepstakes and was so excited about getting this guitar to take along on vacation. Now it is not going to be here... More
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 17, 2008

Great products, great service and speedy delivery!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Aug 16, 2008

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 16, 2008

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 15, 2008

MY ITEMS SHOWED UP A WEEK EARLIER AND THAT IS GREAT CUSTOMER SERVICE.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 14, 2008

no delay shipping
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