Electric Supplies Online Report Card & Customer Reviews

Ratings Report Card*

Electric Supplies Online Electric Supplies Online

Rated by
250 customers
since 2004
  • Overall Rating: 8.4Overall Rating
  • Would Shop Here Again: 8.5Would Shop Here Again
  • On Time Delivery: 8.3On Time Delivery
  • Customer Support: 7.9Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 75% 90% 84%
Neutral — — 7%
Negative 25% 10% 9%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 01, 2008

The part appeared to be a refurbished part, I assumed I was buying new. If this was stated I missed that information during the ordering process.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 01, 2008

One or both light fixtures are backordered and I was told that via email. I agreed I would wait while they got the item(s). Neither have arrived as of today.
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Sep 30, 2008

After order did not appear in the 4-5 days, I Emailed the company. They responded that it was not currently available from their supplier. They did not tell me that until I inquired. The order tracking link on the website did not tell me anything.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 27, 2008

I ordered on 9/17 and it was not shipped till 9/25, received 9/27. On ordering i understood delivery within 5-7 days. It did not upset any schedule, but the delay might for someone. Thank you.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 22, 2008

The shipment was a bit slower then I expected as I paid a bit extra for moving up the arrival date. No harm done though, just a bit confussed why I paid more.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Sep 22, 2008

Thanks
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 10, 2008

We received our product in a timely manner, and the experience was good as far as online ordering.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Sep 07, 2008

Good
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 02, 2008

I have not yet received my order so I can not complete the survey.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 27, 2008

The amount of time from placement of order to shipment of order is too long. If I was in a hurry, I would not order from this store. Overall, however, I am very pleased with my order.
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