We had never bought paper online before. So we decided to give it a try and bought 12 cases of paper. The boxes that were delivered were beat up pretty bad....I know it was just paper....and no paper was damaged that we are aware of....But some of the reams were torn open and the boxes were so damaged they barely held the paper. I don't know if we will...More
More often that should be products are "Not available" in my area or you don't carry them anymore. Prime example is 9X6" ring binders. A specific type of staples. Orcid colored paper side spiral notebooks in size 5X7,or any other color. Also we very much dipise our calls being routed through India or any other country. We have plenty of...More
The confirmation I received from Office depot indicated that it would be delivered the next day. I placed the order for printer ink expecting it to be delivered by Office Depot truck the next day. When it did not arrive I called customer support, who told me that the products would be delivered on or before 12/1. I wish I had been told this at the time...More
The website said the product was in stock in the store and asked to allow 4 hours for the store to prepare my item. I got a call 3 hours later to let me know that they didn't have that item which was upsetting.
The only issue I still have is that instead of finding the correct part and shipping, the agent offered a refund, so I never did get the thing I wanted. Everyone very nice and prompt.
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= Outstanding
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= Satisfactory
= Poor
