1STOPlighting - Your lighting superstore Report Card & Customer Reviews

Ratings Report Card*

1STOPlighting - Your lighting superstore 1STOPlighting - Your lighting superstore

Rated by
1,000 customers
since 2003
  • Overall Rating: 7.7Overall Rating
  • Would Shop Here Again: 7.8Would Shop Here Again
  • On Time Delivery: 7.8On Time Delivery
  • Customer Support: 7.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 82% 81%
Neutral — — 2%
Negative — 18% 17%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 01, 2008

My item was backordered, but I received a phone call from 1stoplighting informing me. The gentleman who called was very polite and also let me know when I might expect the item. I was extremely pleased with this extra customer service effort.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 01, 2008

This is a place to shop and get "mom and pop" type service, even on weekends. Ray took care of me, and I will be a customer for life.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Sep 30, 2008

Lamp is wonderful. Shipping container was in shatters, peices remained in the styrofoam but visible externally when package arrived. Great lamp.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Sep 29, 2008

The first shipment went astray but, upon being contacted, they politely and immediately resolved the issue.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Sep 21, 2008

the product was received way before they said it would.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 21, 2008

Good experience.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 19, 2008

Item was back ordered with delivery beyond the date needed
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 13, 2008

The merchandise was of high quality. It arrived in short order. When I called to order an available option, customer service found what I needed right away. Although it has not yet arrived, it should be here shortly.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 11, 2008

good prices, good product selection
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Sep 02, 2008

While Iam happy with my purchase I had one appliance arrive with a broken lens and have been waiting for dometime to get a replacement.
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