BillBarnes.com Report Card & Customer Reviews

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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, May 27, 2008

I sent Charles Garnier earrings to my daughter (chunky 18karat gold) but I think they might be too small. I was trying to replace a pair that she lost.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, May 22, 2008

I received a message that the item was backordered and shipment was expected on 6/2/08, so I was very pleasantly surprised to receive it earlier than anticipated.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, May 16, 2008

the locket was smaller than i thought it would be, and i requested the engraved initial on the space on the front which was specifically mentioned as the spot. instead, the initial was done on the back.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, May 14, 2008

BillBarnes.com really tried their best in satisfying my needs as I placed an order that was backordered. Alfred, manager, did everything in his power to get the product to me ASAP. I am very pleased with the ring I and most importantly my fiance is stunned. Thank you so much for all your help and support, we greatly appreciate it!!!!!!!! kindly Mr. and... More
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, May 12, 2008

My order arrived on time and in great condition.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, May 10, 2008

After an initial problem with my order, your customer service staff bent over backwards to make an exceptional substitute and get it to me on time before Mother's Day. Thank you so much.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, May 09, 2008

fast shipping, effortless
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