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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jul 06, 2008

The product I received (speaker stands) were damaged - Customer service resololved the issue and has sent replacement items (expected ETA 7/7 or 7/8. Great Job.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Jul 06, 2008

The service and delivery of the product from Crutchfield was very good. The sales associate failled to sell the correct product with the data that i provided to him. The product that he sold me was not correct for my application.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 06, 2008

good product great price ontime shipping and the installation was a breeze with the master sheet they sent me crutchfield is the best for car audio
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 06, 2008

Crutchfield customer service is the best I've experienced. Sometimes their prices are a bit higher, but it's a small price to pay for the peace of mind that you get with their great customer service.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 06, 2008

Your website did not offer a place to show different addresses for billing and shipping. Your staff had to make a phone call to me for clairification. Perhaps this needs to be added near the beginning of the shopping information.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 05, 2008

I am very satisfied with the services and products of Crutchfield. I have bought items from them twice before and have always recieved very competent service. I feel safe buying from them online and have had excellent service in delivery and always know where my package is at and when its going to arrive. I will definitly be buying from Crutchfield when... More
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 05, 2008

I always return to Crutchfield. Your product selection is vast, and covers all price ranges. The fact that you give all the install adapters and wiring harnesses with car audio is the best cusotmer-driven program I've ever come across. Your customer support is beyond belief. I had the pleasure of speaking with AJ when I called on Thursday. Not only was... More
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jul 04, 2008

Thanks Crutchfield
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 03, 2008

It was great to read the reviews and to have honest comments from the retailer. The product and installation was wonderful.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 03, 2008

i did not recieve shipping info. produce arrived in a reasonable time but i was unsure when to expect it
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