The unit was backordered when placing the order but was shipped and received timely. The top pipe port was bent but was easy to straighten. The box was not damaged which means the unit was packed by the Mfg. damaged. UPS or Northern not responible.
Northern Tool is fine it is the Aloha Heater thats cheap and does not work correctly...does not ocsilate, and makes noise. I got rid of the box, and don't have the patience to try and exchange it without a box.
The first issue I had was with my "order being lost because of a computer problem at Northern Tool". I placed the order again, but could not get the "free shipping" that was offered in the e-mail ad I responded to. I realize the problem I've encountered since that is not the "fault" of Northern Tool, but of the carrier that...More
Nice heater, just as advertised. But has a tendency to get quite noisy, though not all the time, just occasionally kinda rattles/vibrates quite loudly.
I was impressed by the quality and varity of products avalible and the ease of ordering. and the website is set up perfectly for me to understand and use it. thatnks for making this such a simple transaction
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= Outstanding
= Good
= Satisfactory
= Poor
