DicksSportingGoods.com Report Card & Customer Reviews

Ratings Report Card*

DicksSportingGoods.com DicksSportingGoods.com

Rated by
200,000 customers
since 2001
  • Overall Rating: 8.4Overall Rating
  • Would Shop Here Again: 8.5Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 8.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 90% 88% 88%
Neutral 2% 4% 4%
Negative 8% 8% 8%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jul 24, 2008

Product was to be delivered in three weeks but arrived in about 10 days which is what I thought the time it would take. No problems!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 24, 2008

Great variety of products. Very well priced too!
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 24, 2008

went smoothly
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 24, 2008

****'s responded to my issue regarding their 15% sale and adjusted the price for me which I thought was great.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 24, 2008

No tracking email.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Jul 24, 2008

The Nike shoes that we purchased had stated that they ran true to size and they were much bigger than true to size, which was disappointing.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Jul 24, 2008

The shoes are great however after the first time worn the blue color on the inside upper of the shoe is disappearing.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 24, 2008

The item shipped on time however one of the bars was bent at the joint so I could not assemble it at first. I spent a good hour hammering away at it so it would go to it's intended shape and I could insert the connecting part. In the end it all turned out great and I'm satisfied.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 24, 2008

Prices seem higher than other sporting goods distributors. Same bag at competitor $34.95. I had gift certificate for ****s.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 24, 2008

I thought the time it took to ship from the warehouse was a bit long but realizing the scope and breadth of your on-line business maybe the time was reasonable.
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