I have purchased 2 computers on-line from Dell and would recommend them to my friends and family! I especially like the quick delivery and free shipping they give with the purchase.
I did all of my background work on the web site and then called the toll free number to order as it was a 47" LCD TV and I wanted to talk to someone about shipping. It was the best experience both online and on the phone that I have had with a merchant in the last 4 years! Top notch.Doug Stephens
The website is hard to navigate, if you aren't sure what you want to purchase it is difficult to get what you want. Customer service tried to talk me into something I neither wanted nor needed.
I bought a computer tower from Dell. The original one had a screw or piece of metal rolling in it I got on the phone called and told them the problem Within 5 days I had a replacement. With a packing slip to mail the other one backVery pleased with the service and would highly recomend Dell to my friends..
Buying my computers and computer supplies on-line from Dell has always been a snap. Their site is user-friendly and prods me along the right path. Their customer service reps are sharp and know their business. Reording print cartridges and paper on-line saves me time and gasoline. I'll always buy Dell.
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