Newport News Report Card & Customer Reviews

Ratings Report Card*

Newport News Newport News

Rated by
375,000 customers
since 2000
  • Overall Rating: 6.9Overall Rating
  • Would Shop Here Again: 7.4Would Shop Here Again
  • On Time Delivery: 7.4On Time Delivery
  • Customer Support: 7.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 71% 69%
Neutral — — —
Negative — 29% 31%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Aug 19, 2008

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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Aug 11, 2008

I purchased a black dress with a chain link neckline and when I opened it I was pissed to find that the thread that held the neckline in place was ripped on one side so that the chain fell down.
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Aug 05, 2008

never purchase a swim suit online;i took a chance;the bikini top fit nothing like the suit shown. the discription was not accurate. it indicated that it had molded cups; total fabrication. it was flat with pad- not contoured. the coverup has a bad odor.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 01, 2008

i was so impressed with your prices especially the sales, i bought two dresses for the same event and am keeping them both once i exchange them for the correct sizes. One of the dresses i recieved was made too small, it does not size the same as the computer listed it would. im sure it will be fixed though if i send it back so not a huge deal.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 27, 2008

GREAT!!!!!!!!! NO COMMENTS
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Jul 13, 2008

I have been waiting for my ourchase now for three weeks and I ordered items"in-Stock" when I went to track items it said it was back ordered. Called cust Svc they said it was shipping that was 7 days ago. Not a Happy Customer, I wanted these items for my vacation!!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 18, 2008

I was very excited to see the product identical to the picture on the web site!
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by elvis, Jun 12, 2008

BANK HAD TO COLLECT MY REFUND!!My online order was one piece of clothing, how difficult is that (after charging my credit card)they sent me a different price via email even though I had a coupon #, gave me 3 different confirmation#s,used another customer's "customer" number,listed my account under another address,general voice message for all customer... More
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 02, 2008

i have not received anything
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