JCWhitney.com Report Card & Customer Reviews

Ratings Report Card*

JCWhitney.com JCWhitney.com

Rated by
75,000 customers
since 2000
  • Overall Rating: 8.3Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.6On Time Delivery
  • Customer Support: 8.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 87% 84% 86%
Neutral 2% 4% 4%
Negative 11% 12% 10%
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*Ratings are for the past 90 days only.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jul 21, 2008

The bumper shown on your web site is what I ordered, #300237. The bumper shown is not what you get. "False Advertizing". The bumper the LiveChat person helped me find, shown in the picture is not what I got. Very disappointed.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 21, 2008

the item I bought was great.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jul 21, 2008

Chatted with rep. regarding something that was mentioned in the description of the product. He told me that they would check the avail. of the prod. and e-mail me when it would be available. That was over a month ago and I still have not heard from them!
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jul 21, 2008

shipping took long to get items - billing incorrect
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 21, 2008

I purchased a windshield and bracket for my warrior and recieved a bracket for a roadstar. turns out everyone believes this bracket works for my bike. It does not. I paid to have it installed and it could not be done.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 21, 2008

I think it's a great place to shop and I'll be buying more in the future
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Jul 21, 2008

The last time we ordered this item it came the next day. We ordered this time on Wed wanting it by Friday, it came on Monday.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Jul 21, 2008

never recieved produst yet
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, Jul 21, 2008

Nobody knows about my tracking number of one item that I purchased....
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Jul 21, 2008

Fair Price, good trackability, packaged properly.
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