I was leary about ordering this type of item online; however, the communiction from Nerds.com was great. I knew every aspect of the order and it was just what I wanted for a gift for my daughter. We will definitely order from them again.
I was disappointed in the packaging of my order. I order two items that could have easily fit into the larger box that was sent. Instead the items were shipped individually - a waste of cardboard and resources. They both arrived the same day.
The products was not in stock...but I was charged w/o any email or other notice that it would be back-ordered w/ no ETA...so I called myself and then was told...it was outofstock...but my card was still charged! I got a refund after my phone call.