OfficeFurniture.com Report Card & Customer Reviews

Ratings Report Card*

OfficeFurniture.com OfficeFurniture.com

Rated by
5,000 customers
since 2000
  • Overall Rating: 8.3Overall Rating
  • Would Shop Here Again: 8.2Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 8.5Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 84% 82% 87%
Neutral 8% 6% 4%
Negative 8% 12% 9%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Aug 19, 2008

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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 18, 2008

All aspects good except screw connections of quarter-turn pins to wood stripped the threads easily.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 18, 2008

I very much enjoy the office furniture I purchased however I encountered a couple problems with the order. First, OfficeFurniture contracted Yellow Freight to deliver the product, then Yellow Freight contracted another 3rd party freight company (MK Freight) to deliver since I live up in the mountains. Well, Yellow loaded the incorrect package onto the... More
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 18, 2008

Instructions for assembly and use are quite poor.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 17, 2008

I knew it would be a task to assemble the desk. But all the parts were there and nothing was made more complicated by lack of parts of tools for specific tasks like tuning head locking bolts in tight places. Instructions were okay. The pictures weren't large enough sometimes and the verbal description was even worse, very vague. Overall I was able to... More
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Aug 16, 2008

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 15, 2008

A great purchase and a good price for my office desk chair and great service.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 14, 2008

Freight delivery could not come to my house due to low power lines and tight streets. Had to meet driver at another location, but he was very apologetic and professional. The wrapping on the boxes certainly protected the product, but created A LOT of waste. I am extremely please with the quality and the value of the product itself, as well as the updates... More
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 12, 2008

Very positive purchase. very satisfied
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 11, 2008

Very satisfied with experience, price and quality
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