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Sephora.com Report Card & Customer Reviews

Ratings Report Card*

Sephora.com

Sephora.com

Rated by
2,500 customers
since 2001

Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support

Overall Rating History	Past Week	Past Month	Past 3 Months
Positive	100%	98%	96%
Neutral	—	2%	3%
Negative	—	—	1%

*Ratings are for the past 90 days only.

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	Overall Rating
	Would Shop Here Again
	On Time Delivery
	Customer Support
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by Online Shopper, Aug 19, 2008

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0 out of 0 people found this review helpful.

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	Would Shop Here Again
	On Time Delivery
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by Online Shopper, Aug 19, 2008

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0 out of 0 people found this review helpful.

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	On Time Delivery
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by Online Shopper, Aug 19, 2008

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by Online Shopper, Aug 19, 2008

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by Online Shopper, Aug 18, 2008

I found exactly what I was looking for - a bridal set of shower gels for my friend's bridal shower. Easy to purchase and quick delivery.

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0 out of 0 people found this review helpful.

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by Online Shopper, Aug 17, 2008

Good service in general, but products can be organized in a more systematic and easy-to-find way. Would be even better if more discount coupons and promotion codes can be applied when placing orders. Also, a greater range of product samples (i.e., eye care, skincare, masks, acne treatment) would make the site even more appealing.

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1 out of 1 people found this review helpful.

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by Online Shopper, Aug 17, 2008

I tried to place an order from a computer outside the U.S. but was unable to do it.For that I had to go to amazon.com and thought it was not convenient.Otherwise the site is great.

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0 out of 0 people found this review helpful.

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by Online Shopper, Aug 17, 2008

Great site. I found a number of products that I could not find locally. Said products address makeup problems and are affordable.

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0 out of 0 people found this review helpful.

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by Online Shopper, Aug 16, 2008

I shopped online with Sephora offered now through J. C. Pennys and the order was as expected. Didn't have to send anything back for exchange. A few of the brand lines should have offered more of their "in store" selections and that was my only negative about my shopping experience with Sephora.

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0 out of 0 people found this review helpful.

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by Online Shopper, Aug 14, 2008

I liked the products that I purchased. I also like the free samples that I always get to choose with each purchase. I was able to choose a couple larger size samples for my previous online purchases. There aren't much cons about the site, mainly pros, such as the great descriptions of the products. I recommend this site because I love to sample some... More

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