RadioShack.com Report Card & Customer Reviews

Ratings Report Card*

RadioShack.com RadioShack.com

Rated by
125,000 customers
since 2000
  • Overall Rating: 8.4Overall Rating
  • Would Shop Here Again: 8.5Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.3Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 80% 85% 87%
Neutral 4% 4% 4%
Negative 16% 11% 9%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 24, 2008

the batteries in my phone were going dead quickly. I would have preferred the ability to purchase the replacements directly at my local store rather than waiting about a week. Otherwise, I appreciate the fact that the product was available for purchase.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 24, 2008

everything went very well. I have purchased many items from Radio Shack over the years and I am still using most of it.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 24, 2008

Good products at good prices..wish Radio Shack had "Pick up at Store Delivery" though.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 24, 2008

I loved the opportunity to have the item shipped to the store. I received the order receipt confirmation survey prior to getting my item so I headed to the store to it up only to find that my item wasn't there yet. The survey came at least a couple of days before the item causing me to make an unnecessary trip to the store. I would prefer some sort of... More
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 24, 2008

I was shocked with the speed that the product was sent!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 24, 2008

I am a haphy customer and I recomen to purchase from RsdioShack
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jul 24, 2008

great deal for the money. Did have to call Tom Tom several times because their quick start up was way to abbreviated. But once I was able to understand the way the GPS was designed to work it was really easy.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 24, 2008

ok
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 24, 2008

no comments, everything was fine. as long as everything works, which i have not tried yet, i am satisfied.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 23, 2008

Your website needs a spell checker its frustrating trying to find something just to be stoped by an incorrect spelling.
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