Abt.com Report Card & Customer Reviews

Ratings Report Card*

Abt.com Abt.com

Rated by
25,000 customers
since 1999
  • Overall Rating: 9.3Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.4On Time Delivery
  • Customer Support: 9.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 98% 97%
Neutral — 1% 1%
Negative — 1% 2%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 24, 2008

I often do business with Abt and have been very satisfied each and every time. Good prices, easy to navigate web site, and fast delivery. I would recommend Abt to everyone I know.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 24, 2008

Thanks for a very smooth transaction! Will do business with again in the future!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 24, 2008

ABT had the product I wanted in stock, and the price was at least 30% less than any competitor. They shipped promptly and delivered on time.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 23, 2008

Great to do business with!!!!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Jul 23, 2008

IM Chat to state I needed delayed shipping. I received a call during the time I wasn't available. When I replied a week later (with the shipping firm)..it was VM, On hold and additional time spent. They indicated a "reorder shipping request" was needed.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jul 23, 2008

it is a very useful appliance, perfect size for frequent use.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jul 23, 2008

Best price for item required and free shipping-my major reason for selecting this vendor. Delivery was in estimated timeframe.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 23, 2008

Another great buying experience with ABT. Should be Fortune 500.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jul 23, 2008

It was very easy to find the product I need and also I found it very convenient with a excelent price compare to Sears prices.Thanks to the online chat support I was able to buy this product because at the begining serial number where not matching.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 22, 2008

Unbelievably fast and efficient delivery of the item I wanted.
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