Personal Creations Report Card & Customer Reviews

Ratings Report Card*

Personal Creations Personal Creations

Rated by
100,000 customers
since 1999
  • Overall Rating: 8.5Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 8.4Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 98% 90%
Neutral — — 3%
Negative — 2% 7%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 19, 2008

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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 16, 2008

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 16, 2008

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Aug 15, 2008

I found it easy to buy the products I wanted and the personalization aspect made it more unique. The delivery of the ordered gifts was timely and reasonably priced. However, I cannot say the same thing for the chat service people at Personal Creations. I found their responses vague and unhelpful (it did not solve my problem). The other thing I found... More
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Aug 11, 2008

I was not notified that my items shipped. I only found out when the person it was sent to called to say thank you. I would have appreciated the shipping email notification we are supposed to receive.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 10, 2008

The gift was perfect. the bride cried.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 08, 2008

the picture that appearred in the ad was wonderful. However, when I received the mug I was very disappointed in the quality of the picture. The engraving nice though.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 07, 2008

n/1
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, Jul 30, 2008

I contacted Customer Service and received no response.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 29, 2008

my order was shipped and I received it quickly. customer service was very helpful.
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