ffemax.com Report Card & Customer Reviews

Ratings Report Card*

ffemax.com ffemax.com

Rated by
100 customers
since 2006
  • Overall Rating: 7.2Overall Rating
  • Would Shop Here Again: 7.6Would Shop Here Again
  • On Time Delivery: 6.5On Time Delivery
  • Customer Support: 6.7Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 50% 55% 64%
Neutral — 9% 8%
Negative 50% 36% 28%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 2.0 Customer Support
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by stormdoreTop 100 Reviewer, Jun 13, 2008

Ordering was smooth. I got the item very quickly, unfortunately, it didn't work correctly. Customer service was unresponsive, never returning my calls. I called Amana directly and they are going to fix my problems (whew!). This company is great, as long as there are no technical difficulties.
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1 out of 1 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by boilerguy, Jun 05, 2008

This was a lesson in great teamwork these people give a hi level of prof. effort for a good ending.
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1 out of 1 people found this review helpful.

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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Bob, May 30, 2008

This has been the worst purchase experience I have ever experienced. On May 17, 2008 I ordered an Electrolux Induction Cooktop. The order status indicated that the item was in their warehouse. A few days later, my checking account was debited for the item. From time to time I would check the tracking website to determine the status of my order...but... More
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4 out of 5 people found this review helpful.

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