footnotesonline.com Report Card & Customer Reviews

Ratings Report Card

footnotesonline.com

Rated by
500 customers

  • Overall Rating: 8.5Overall Rating
  • Would Shop Here Again: 8.3Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 9.0Customer Support

Customer Certified

Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 100% 100% 87%
Neutral - - 2%
Negative - - 11%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 7  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 10  Customer Support
Read full review

by Fran, Feb 4, 2010

THe customer representative was great. Called about my order (I ordered the same shoe twice). She was helpful and proactive. Kudos to her!
Overall Rating: 7  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 4  On time delivery
Customer Support: 8  Customer Support
Read full review

by sweetshooz, Jan 28, 2010

The item I ordered came 3 weeks later. The online notice was very helpful in tracking the order.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
Read full review

by darry, Jan 28, 2010

beautiful shoes. I tried on at Nordstroms but they had all been worn out by others trying them on. so i decided to find the shoes on line. and it was $20 cheaper than Norstroms.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
Read full review

by Online Shopper, Jan 26, 2010

My order was confirmed and charged on my cc but never got it, they said it was damaged and could not send it. I appreciate them not sending a damaged item but they didn't have a replacement so I was disappointed.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by tosca, Jan 13, 2010

I have recommended your site to my sister
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: null  Customer Support
Read full review

by Online Shopper, Jan 10, 2010

online the shoe I ordered was shown available in the size I needed the order went through only to be emailed back next day not available in size, but it is still showing available online... NOT INTERSTED IN ORDERING FROM AGAIN
Overall Rating: 8  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 10  Customer Support
Read full review

by Online Shopper, Jan 5, 2010

My order was refunded when it actually arrived already. I cleared it up immediately and was recharged. It was annoying because my bank charges refunds. I got $20 off the full refund instead. Wish an error like that doesn't ever happen again.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by Lady D, Dec 25, 2009

I left a review comment on their site. I was very impressed and happy with my purchase also timely matter in which it was delivered. I give footnotesonline.com 2 thumbs up.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by Mia, Dec 16, 2009

Excelent service and product.

 
 
Shop for