Speedo USA: Official Store Report Card & Customer Reviews

Ratings Report Card*

Speedo USA: Official Store Speedo USA: Official Store

Rated by
5,000 customers
since 2006
  • Overall Rating: 8.3Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.6On Time Delivery
  • Customer Support: 8.2Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 85% 84% 87%
Neutral 4% 5% 4%
Negative 11% 11% 9%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jul 14, 2008

I am very happy with my purchase. Thanks.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by alon, May 27, 2008

I’d never buy anything at Speedo USA again. This store has the worst costumer service I’ve ever encountered. I ordered 3 items, returned 2 and never got the credit for the returned items. I called Speedo many times and sent many messages over the last 3 months, but with no success. I keep hearing that they’ll get back to me within 72 hours and guess... More
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, May 21, 2008

Your web page should calculate the sales tax and add it to the total BEFORE I place my order. I do not like it when more money is added AFTER I commit to a purchase. Granted, the amount was a small one, but sometimes that can make a difference in over-the-limit fees when I keep a credit card close to its maximum spending amount.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, May 18, 2008

Great looking goggles and half the price from local B&M stores.
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