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L.L. Bean Report Card & Customer Reviews

Ratings Report Card*

L.L. Bean

L.L. Bean

Rated by
5,000 customers
since 1998

Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support

Overall Rating History	Past Week	Past Month	Past 3 Months
Positive	—	97%	97%
Neutral	—	—	1%
Negative	—	3%	2%

*Ratings are for the past 90 days only.

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	Overall Rating
	Would Shop Here Again
	On Time Delivery
	Customer Support
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by Online Shopper, Jul 25, 2008

I was completely satisfied with the service and the products.

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0 out of 0 people found this review helpful.

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by Online Shopper, Jul 25, 2008

L.L. Bean's online store offers over 98% items from its print catalog online. Departments include casual and sports attire, children's clothes, sporting goods and furnishings. Popular items include flannel shirts, camp stools, fly fishing rods and backpacks. Customers can also use the site's "Quick Shop" section to order by product number from the print... More

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0 out of 0 people found this review helpful.

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by Online Shopper, Jul 25, 2008

I often shop from LLBean's website. I find that their sale pages almost always have the items I am looking for in my size and at a price that I think is excellent, even when the shipping is added in. The web site is easy to navigate, with a sidebar that lists the departments and their subdepartments (ex. Clothing: mens', women's, children's). This... More

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by Online Shopper, Jul 24, 2008

I was looking for things that would pack and be appropriate for travel...and I found some nice lady's tops here.

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by Online Shopper, Jul 24, 2008

Bean's is a 1st class act. I compare it to Land's End for clothing I like. Bean's has the sizes and styles I like more than Land's End. It helps that I am only an hour away from Freeport, so I have seen the goods fisrt hand.

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by Online Shopper, Jul 23, 2008

I have purchased several things from this company and have been very satisfied with every item. Their site is very easy to navigate and complete a tranaction. Their customer service is allso very efficent. OVER ALL GREAT

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by Online Shopper, Jul 23, 2008

I was looking for a set of luggage. The site was easily navigated, including the ability to flip between the choices for comparison. It included the weight of each bag. The primary con of the experience is the lack of available garment bags in all luggage types.

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by Online Shopper, Jul 23, 2008

Everything is a great buy at L.L. Bean, always find exactly what I want, shipping is excellent. I certainly recommend this store to everybody ! ! ! !

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by Online Shopper, Jul 23, 2008

It is a pleasure dealing with LLBean.com. Everything is laid out for even a non-web shopper to understand. I ordered shoes, as well as, having a tote monogrammeed. I received the shipment immediately and it was totally accurate.

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by Online Shopper, Jul 22, 2008

Ordered hiking boots (2 paid) and met everything catalog said. Also hiking pants...fit perfect

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