OfficeSuppliesLane.com Report Card & Customer Reviews

Ratings Report Card*

OfficeSuppliesLane.com OfficeSuppliesLane.com

Rated by
100 customers
since 2003
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 9.4On Time Delivery
  • Customer Support: 9.3Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 100% 94%
Neutral — — —
Negative — — 6%
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*Ratings are for the past 90 days only.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 28, 2008

I found it difficult to differentiate between products in the line item that I was shopping for as the descriptions appeared to be all the same. I consulted our IT dept for clarification.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 26, 2008

It was a positive experience.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 07, 2008

I received the order on time.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jun 20, 2008

The first carton arrived with one end of the box totally open and I refused the shipment. I call customer service and left a message. Customer service returned call next morning and said they had shipped a replacement. I got the replacement the next day. That carton also had the end flaps damaged but I accepted the shipment. In my opinion, the catrons... More
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 20, 2008

The shipping rates are extremely high. I wasn't able to view the shippig rates anywhere on the site. It wasn't until AFTER I placed the order that I found out how much was charged to my credit card for shipping. The paper I received was not as white as I expected or as smooth. I will never order from here again.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jun 09, 2008

Overall the service was good I will order again in the future.
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