NovaLightingStore.com Report Card & Customer Reviews

Ratings Report Card*

NovaLightingStore.com NovaLightingStore.com

Rated by
500 customers
since 2005
  • Overall Rating: 8.2Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.5On Time Delivery
  • Customer Support: 8.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 82% 86%
Neutral — — 3%
Negative — 18% 11%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Jul 03, 2008

Stated that the item was in stock. When it is not available. They still have not pulled item off the web site.
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0 out of 0 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 27, 2008

I would like to thank them for the wonderful service and speed in which they took care of the issue.
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1 out of 1 people found this review helpful.

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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 21, 2008

The item I ordered was discontinued. I spent a lot of time on their site looking for a light fixture which was wasted.
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0 out of 0 people found this review helpful.

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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Jun 12, 2008

this product took too long to deliver.
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0 out of 0 people found this review helpful.

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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 02, 2008

I just did not like the frosted glass it looks bad. Did not look like this in the picture
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0 out of 0 people found this review helpful.

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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, May 30, 2008

Nova Lighting was very good to work with. The problem was the supplier Crystorama. The item was back ordered and then Crystorama said the lamp came with the shades and Nova comfirmed this fact with Crystorama but when I received it there were no shades. Crystorama did not honor their agreement that the lamp did indeed come with the shades and I think... More
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, May 19, 2008

very happy with service
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0 out of 0 people found this review helpful.

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, May 09, 2008

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