TigerDirect.com Report Card & Customer Reviews

Ratings Report Card*

TigerDirect.com TigerDirect.com

Rated by
325,000 customers
since2000
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 8.7Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 95% 95% 95%
Neutral 3% 2% 2%
Negative 2% 3% 3%
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*Ratings are for the past 90 days only.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 17, 2008

quality product shipped quickly and packaged well ...no problems with this order or previous orders...
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Nov 17, 2008

The fax/modem I purched will not connect any faster than 28800bps. Last modem was a Zoom modem wich connected at twice the rate.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 17, 2008

I have ordered from TigerDirect.com in the past and find their prices, product availability and services to be excellent in every way. I would definitely recommend them to other people and I will definitely order from them again in the future.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 17, 2008

everything was amazing!!! thank yall very much
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 17, 2008

Product arrived ahead of time and in excellent condition. I haven't yet had time to install the video cards. If my past experience with
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 17, 2008

I logged in 2 days later and found the 1.5 TB model of the hard drive I ordered at same price. I called about it & was told it was an advertising mistake and was offered $10 off the 'real' price as opposed to the advertised price. Not happy with that.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 17, 2008

TigerDirect always comes through with delivering top quality products at an amazing shipping speed and great prices from a very good web site. I always enjoy shopping at TigerDirect.com
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Nov 17, 2008

Everything was fine with the purchase process, etc., but the product does not appear to work. I am trying to work through all of the details and make sure that it is not my problem before going through the RMA process.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 17, 2008

I had a problem viewing my tracking information but that wasn't Tigerdirect's problem. Mine arrived within two days and it said that it would take 3-5 days.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 17, 2008

Just keep up the good work. Your #1 in my book! Richard Skelton
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