TheNerds.net Report Card & Customer Reviews

Ratings Report Card*

TheNerds.net TheNerds.net

Rated by
10,000 customers
since2000

  • Overall Rating: 8.5Overall Rating
  • Would Shop Here Again: 8.4Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 8.1Customer Support

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Overall Rating
History
Past
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Positive 100% 96% 87%
Neutral 4% 7%
Negative 6%
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*Ratings are for the past 90 days only.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 08, 2008

Had tried to purchase the item from other sources and was not succesful.
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0 out of 1 people found this review helpful.

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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 07, 2008

TheNerds.net says they will ship the same day or the following business day. Well it took 3 business days to ship mine. Also if I hadn't called 3 times I would have never gotten my tracking information, it didn't list on the website and wasn't emailed.
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2 out of 2 people found this review helpful.

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Sep 27, 2008

The transit company (Dorne) had the products in a nearby city and called on Thrusday morning, but did not deliver until Monday afternoon. Not a big deal to me, but seems rather inept.
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2 out of 2 people found this review helpful.

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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 24, 2008

TheNerds was the only site that had the hard-to-find item I wanted. Well, they didn't really have it. These things happen. Still, I wish I could have gotten the opportunity to cancel the rest of the order.
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2 out of 2 people found this review helpful.

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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Sep 23, 2008

I ordered a product from Nerds/-as pictured and described. It was not what I received. I believe they should fulfill what they advertise/-but the Nerds will not/-and I must pay all shipping. This is just wrong! I am not happy.
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1 out of 2 people found this review helpful.

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 23, 2008

Thank you snd yes I recieved my order in only 3 days. That you very much.
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0 out of 0 people found this review helpful.

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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Sep 23, 2008

I have no idea what I bought. Shipping is always a bit high.
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0 out of 0 people found this review helpful.

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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Sep 21, 2008

Tracking info miss leading. Email did not include anything regarding AIT Worldwide - actual shipper. Only UPS or Fed Ex. Needs better communication on tracking info.
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0 out of 1 people found this review helpful.

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 18, 2008

The rush shipping did not work out for unknown reasons. It took ten days for the delivery to arrive. However, I was quickly refunded the $3.99 without any problem, which I appreciate.
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1 out of 1 people found this review helpful.

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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Sep 14, 2008

On-line order that only recorded shipping charges and deleted the actual merchandise. Customer support was not helpful and unwilling to compensate the customer for time wasted waiting for a product that was never shipped.
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1 out of 2 people found this review helpful.

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