Fire Place Tools were sub standard for the amount of money paid. The finish was spotty and incomplete and rust was present. Can I return them by repacking them in another box?
Satisfied overall with Northline. Had one item that did not perform as stated in the ad, but was able to resolve the situation. I would and have recommended Northline to friends.
I think the return policy is what will keep me from ordering again. I could understand having to pay return shipment (although many companies allow for free return shipment) but do not understand a 15% restock fee
ordered unit was the 3rd unit in a little over 3 yrs. two units malfunctioned. the 1st was under warranty, the 2nd lasted less than 10 months of use, over 2 yrs.
NorthlineExpress.com
Overall Rating
On Time Delivery
Neutral
Negative
= Outstanding
= Good
= Satisfactory
= Poor
