SmartBargains.com Report Card & Customer Reviews

Ratings Report Card*

SmartBargains.com SmartBargains.com

Rated by
200,000 customers
since 2000
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.5Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 87% 87% 88%
Neutral 3% 5% 4%
Negative 10% 8% 8%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 21, 2008

I have always had good experiences with my purchases from Smartbargains.com. I have recommended them to friends and family.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 21, 2008

i really liked all my items. expectation was met
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 21, 2008

Ease and speed of processing and delivery, as always.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 21, 2008

I like the glasses very much but they are not RX able as was claimed.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 20, 2008

It was easy to order and came in a timely manner. It exceeded my expectations.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 20, 2008

Quality product at an affordable price.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 19, 2008

I expected the mattress to have a cover, and the name "Deluxe" made me believe I would get one with the product. The mattress is in functioning order but had some scratches in the soft surface, as if it was a returned item. It also seemed as if I got a discontinued item, since the exact name of this Aerobed style could not be found anywhere... More
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jul 19, 2008

The item arrived broken. I sent an email asking if I could return and have a replacement sent to me for the same price. I have never received a response to my question.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 16, 2008

was a little disapointed in the sheets i ordered. Were not as soft as other sheets with the same thread count i have purchased. also, the return policy, how can you tell how they feel or the quality with out removing them from the package? The policy stated if you open them or they are not returned in the fashion recieved you will not receive a refund... More
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 15, 2008

I use Cal King sheets. Only 2-3 sets you carried had Cal King. It took a long time to find which styles were available in Cal King .
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