ShopNBC Report Card & Customer Reviews

Ratings Report Card*

ShopNBC ShopNBC

Rated by
275,000 customers
since 2002
  • Overall Rating: 8.3Overall Rating
  • Would Shop Here Again: 8.5Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.5Customer Support

Customer Certified
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 85% 83% 85%
Neutral 5% 5% 4%
Negative 10% 12% 11%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, Aug 12, 2008

Timeliness of shipping is paramount. Because of you inability to get the product to me in the promised time I had to purchase another $1,000.00 gift for my so.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Aug 12, 2008

I ordered the Elizabeth Grant serums and Biocollasis day & night creams and found them to be too sticky and heavy for me. I am returning them.
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Aug 12, 2008

NO COMMENTS
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Aug 12, 2008

I WILL NEVER BUY ANYTHING NOR RECCOMMEND shopnbc.com. This is the third time it has happened and I have received no compensation for the poor communication, customer service and delays. If you have any other questions I can be reached at 210-365-3378
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 12, 2008

my ring was better than i expected, thank you for having John & Laura Ramsey as guests!!!
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Aug 11, 2008

The ring was beautiful but since all the recalls in everything I am not buying any items from China anymore. The ring came from there and I would like to buy American items from now on. I will have to read the entire product and if from China, I will not order it. Thank you.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 11, 2008

I use ShopNBC to purchase mostly Invicta watches. They are of excellent quality, artistically crafted, and a superior value. The entire shopping experience cannot be beat. Watch the product on TV and order on-line. Wait a week or two and the product arrives just as advertised unless it looks even better in real life.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 11, 2008

Very pleased with doing business with you
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Aug 11, 2008

I am very satisfied with most of my purchases from ShopNBC. The quality merchandise, which i have been buying since ValueVision days, has seldom lead to a return. Unfortunately (HA! HA!) i can always find something i would love to purchase.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Aug 11, 2008

Very please with items order and will continue to order fropm shopNBC
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