Sears.com Report Card & Customer Reviews

Ratings Report Card*

Sears.com Sears.comNot Yet Rated.Why?
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*Ratings are for the past 90 days only.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 15, 2008

We always find what we want at Sears. Their KENMORE line is so dependable.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 15, 2008

made sure the appliances i bought were at the location I shop at in person, good website, will recommend to others
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 0.0 On Time Delivery
Customer Support: 0.0 Customer Support
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by Online Shopper, Oct 15, 2008

My purchases were Automotive Tools and a Weather Radio. Assuming the radio had all necessary inside. Can't yet use til I either purchase the set or individual battery and charger separate. Love the item but it will become costly in order to use. Thought it was a plug in the wall and go. All else pertaining to AutomotiveTools have been top of the line...More
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Oct 15, 2008

Sears have very good variety of products. When I moved to our new home, we got most of your bedding and house needs there. They do have really good sales at times too. Very good value merchandise.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Oct 15, 2008

The tune up kit that they said would fit my Sears lawnmower did not and they had no valid explanation.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 15, 2008

easy to follow flow of information with good interactive process
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1 out of 1 people found this review helpful.

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 15, 2008

Sears offers so much inventory. I love that they now offer Lands End because they sometimes have items in stock that Lands End has temporarily run out of. Shopping is fairly time consuming because items are not always easy to find.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 14, 2008

Very nice in side store. Good looking displays. Clothes fit.Good amount of shoes. Nice styles
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 14, 2008

My experience with this website was pleasant. I did not encountered any problems with looking for the product or information detailing the product that I was purchasing.I had never ordered from this website before and from his experience I will strongly recommend it to all my friends.It was a pleasure to do this from the comfort of my home...More
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 0.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 14, 2008

The site was hard to manipulate and get to where you needed to be when making a purchase. Good products and prices but not worth the hassle with the current website
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