Sears.com Report Card & Customer Reviews

Ratings Report Card* Sears.com Rated by 5,000 customers since 2000 Overall Rating Would Shop Here Again On Time Delivery Customer Support Detailed Customer Ratings | Store Information | Ratings FAQ

Overall Rating History Past Week Past Month Past 3 Months Positive 76% 83% 80% Neutral 15% 8% 8% Negative 9% 9% 12% Write a Review

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by Online Shopper, Aug 18, 2008 Has been a generally clumsy site. Most of the time it's just easier to place the order on the web for store pickup. You have to hunt through where you think a product might be as I've found it isn't always where you'd expect. That is disappointing. Would you like to respond? If you are the store being reviewed, you may respond to the customer's comments. 0 out of 0 people found this review helpful. Did you find this review helpful?

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by Online Shopper, Aug 18, 2008 A good store to shop at. Good merchandise and a good selection Would you like to respond? If you are the store being reviewed, you may respond to the customer's comments. 0 out of 0 people found this review helpful. Did you find this review helpful?

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by Online Shopper, Aug 18, 2008 I had no problems with the order. I chose store pick-up and even made an exchange the same day I got it. Would you like to respond? If you are the store being reviewed, you may respond to the customer's comments. 0 out of 0 people found this review helpful. Did you find this review helpful?

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by Online Shopper, Aug 18, 2008 Would you like to respond? If you are the store being reviewed, you may respond to the customer's comments. 0 out of 0 people found this review helpful. Did you find this review helpful?

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by Online Shopper, Aug 17, 2008 My overall experience was ok, but it was not spectacular. I would like to see more clear pictures and some more description of products. i would recommend this site because i found what i was looking for, and i didn't have to search through other things to find it. Would you like to respond? If you are the store being reviewed, you may respond to the customer's comments. 0 out of 0 people found this review helpful. Did you find this review helpful?

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by Online Shopper, Aug 17, 2008 I had no problems. Customer Service was helpful, but not pushy. I even commended the representative to her supervisor. The product ended up saving money for me on a repair. Would you like to respond? If you are the store being reviewed, you may respond to the customer's comments. 0 out of 0 people found this review helpful. Did you find this review helpful?

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by Online Shopper, Aug 17, 2008 Bought product at store not site. Really. It;s treu. WHy won't you let me submit this review. Would you like to respond? If you are the store being reviewed, you may respond to the customer's comments. 0 out of 0 people found this review helpful. Did you find this review helpful?

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by Online Shopper, Aug 17, 2008 The store gives a delivery in the store option as well as home delivery. I have used the website to find items and then went to the store and bought the item. Would you like to respond? If you are the store being reviewed, you may respond to the customer's comments. 0 out of 0 people found this review helpful. Did you find this review helpful?

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by Online Shopper, Aug 17, 2008 Website seemed slow, not sure if it was my computer or not but it seemed to take awhile to search for items. Good selection, transaction was completed easily. Would recommend. Would you like to respond? If you are the store being reviewed, you may respond to the customer's comments. 0 out of 0 people found this review helpful. Did you find this review helpful?

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by Online Shopper, Aug 17, 2008 Not really comfortable with Sears.com. Website seems hard to manuver around in and not at modern as other sights I have visited. The merchandise is not as appealing as other sites. May not be as eager to recommend. Would you like to respond? If you are the store being reviewed, you may respond to the customer's comments. 0 out of 0 people found this review helpful. Did you find this review helpful?

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