RitzCamera.com Report Card & Customer Reviews

Ratings Report Card*

RitzCamera.com RitzCamera.com

Rated by
25,000 customers
since 1999
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 8.2Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 85% 90% 91%
Neutral 5% 2% 2%
Negative 10% 8% 7%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 24, 2008

Very well pleased with this purchase.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 23, 2008

The product was received on time, I was just axious to receive the product.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 23, 2008

Product was available with no shipping and no taxes (hopefully this won't come back to haunt me). I love it.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 23, 2008

still prefer the store to carry items. Used ritz.com because the store was out of stock.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 22, 2008

Fast service, easy to use website, right prices.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 22, 2008

Great Camera at a great price!
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 22, 2008

The site is ugly
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, Jul 21, 2008

I love the camera, but I feel the rebate for the Ebson Printer was misleading, I wanted to send the printer back and get my money back and I was told the warehouse would not take my printer back. Ritz your add said not to buy this printer with the camera so I bought this on a different orders. BUT BOTH ORDERS BOUGHT THROUGH RITZ!! KIM
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Jul 21, 2008

Need better procedure for canceling an order.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 20, 2008

Recently, I bought the Nikkon D60 camera for myself. It included a free membership to Ritz University photo classes. The camera I bought last week is to be a gift for my son. He lives in Raleigh Durham, NC. I did not receive the Ritz University free membership with my order. I will be very disappointed if you do not provide me with a membership for him... More
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