RadioShack.com Report Card & Customer Reviews

Ratings Report Card*

RadioShack.com RadioShack.com

Rated by
125,000 customers
since2000
  • Overall Rating: 8.5Overall Rating
  • Would Shop Here Again: 8.5Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 8.2Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 89% 89% 89%
Neutral 2% 3% 3%
Negative 9% 8% 8%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 23, 2008

I thought the shipping price was quite excessive
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Nov 23, 2008

I dont like when you pick up your order that you have to show the credit card you did your purchase.
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, Nov 22, 2008

Order lost, numerous excuses given, stories changed....very frustrating
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 22, 2008

I HAVEN'T RECIEVED THE ORDER AS OF YET. DON'T KNOW WHAT HAPPENED TO IT I WAS AWAY ON VACATION. PLEASE RESEND IF POSIBLE
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Nov 22, 2008

Item arrived but would not operate
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Nov 22, 2008

happy with experience
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 22, 2008

everything was as it was to be and on time delivery.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Nov 22, 2008

Tracking and Orderin number sent to me by email were COMPLETELY wrong. However the equipment arrived at the store, and I was able to pick it up all right. But in transit tracking was IMPOSSIBLE for both me and Radio Shack Customer Service.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 22, 2008

I shared with a friend already how easy it was to get this GPS from Radio Shack. I hope he visits the site too!
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Nov 22, 2008

Great price, itme in stock.
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